Privacy Policy

This English text is a courtesy translation; the German version at /de/datenschutz/ is authoritative. This site deliberately uses no analytics, no advertising trackers, and no cookies beyond what is technically necessary. We only process data you actively provide through the contact form.

1. Controller

Leminh Chau, LC Language Solutions (address, see Legal Notice).
Email: info@lclanguagesolutions.com

2. Contact form

When you use the contact form, we process the data you enter (name, email address, message, optionally the document type and any uploaded files) solely to handle your request and any resulting correspondence. The legal basis is Art. 6(1)(b) GDPR (pre-contractual inquiry) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).

Form data is delivered by email to the address above and retained there for the usual retention periods applicable to business correspondence. Data is not shared with third parties unless necessary to provide the commissioned translation (e.g. liaising with the requesting authority at your request).

3. Uploaded documents

You may upload documents to receive a quote or translation. These are used solely to process your request, handled confidentially, and not retained longer than necessary for processing and any statutory retention obligations.

4. Abuse protection

To protect the form against spam and automated requests, your IP address is stored only as a non-reversible hash and for at most 24 hours when you submit the form, in order to limit the number of requests per sender. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in operating the form securely).

5. Hosting

This website is hosted by:
ALL-INKL.COM - Neue Medien Münnich
Owner: René Münnich
Hauptstraße 68, 02742 Friedersdorf, Germany

When you visit the site, the hosting provider processes technically necessary connection data in server log files, for example the IP address, date and time, and the file requested. This serves the secure and stable operation of the website. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in operating the website securely).

6. Your rights

Under the GDPR you have the right to access, rectify, erase, and restrict the processing of your personal data, as well as rights to data portability and objection. Contact the email address above informally to exercise these rights.

You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the member state of your habitual residence, place of work, or place of the alleged infringement.

7. No automated decision-making

No automated decision-making or profiling within the meaning of Art. 22 GDPR takes place.